Privacy Policy

 As of June 25, 2021

BACKGROUND

Your privacy is important to TES; maintaining your trust is paramount to us.

This Statement discloses the information practices for TES’s websites, what type of information about our websites’ users is gathered and tracked, and how the information is used, shared or otherwise processed offline.

This TES Online Privacy Statement supplements the TES Privacy Notice.

We may supplement this Statement with additional information relating to a particular interaction we have with you, such as a transaction document or a specific privacy statement when you order or use an online service.

If you have questions or complaints regarding our Privacy Statement or practices, please contact us at info@tes-es.com

1. Introduction

You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, to order a product, to process an order, to register for a service, or to do business with us if you are a supplier or a business partner. You may also provide your bank details to buy something from us or may share a description of your education and work experience in connection with a job opening at TES for which you wish to be considered. If you tell us that you do not want us to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes.

2. Registration

When you wish to receive information or enrol for a live or virtual event, we may ask you to provide your name and business contact information, as well as other information in connection with your request. We use this information in connection with your request and to communicate with you. This information may also identify you when you visit our website. We will retain your information for potential future interactions with you. If you wish to request that we no longer use your registration information, contact us at info@tes-es.com

3. Website Visits

We may also collect information relating to your use of our website through the use of various technologies. For example, when you visit our website, we may log certain information that your browser sends us, such as your IP address (including information deriving from your IP address such as your geographic location), operating system, browser or device type, version and language, access time, duration of access, and referring website addresses; we may also collect information about the pages you view within our sites, the time you spent on each page and other actions you take while visiting our website. The consent for the collection of this information can be given by the acceptance of cookies upon first visiting our website. We will collect some of this personal information in order to enable the websites to function properly.

In addition, we may also use technologies to determine whether you’ve opened an e-mail or clicked on a link contained in an e-mail. For details regarding the technologies we employ, see our Cookie Policy.

4. Marketing Information

Most information we collect about you comes from our direct interactions with you, or via our Business Partners who may share your information with us (subject to their own data policies) for the purpose of fulfilling your requests.

From time to time, we may also collect information that pertains to you indirectly through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.

When you register for an event we may collect additional information (online or offline) in relation to the event organisation, and during an event, such as participation in sessions and survey results. Events may be recorded and group photos taken. We reserve the right to use photos for promotional use. When you provide us with your business contact information (such as by handing over a business card) we may use this to communicate with you.

The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you.

5. Fulfilling your Transaction Request

If you request something from TES, for example, a product or service, a call back, or specific marketing materials, we will use the personal information you provide to fulfil your request. To help us do this, we may share information with others, for instance, TES’s business partners, suppliers, financial institutions, shipping companies, postal or government authorities, such as customs authorities, involved in fulfilment. We may also contact you as part of our customer satisfaction surveys or for market research purposes.

6. Personalising your Experience on our Website

We may use the personal information we collect about you to provide you with a personalised experience on our website, such as providing you with content you may be interested in and making navigation on our sites easier. We also may use this information to improve our website.

7. Providing Support

We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix. We may combine your information with information from other interactions with you to provide you with more valuable suggestions in relation to product support.

In the course of providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your system. This data may contain information about you, your organisation’s employees, customers, partners, or suppliers. This Privacy Statement does not apply to our access to or handling of this personal information; the conditions regarding the handling and processing of this data is covered by the applicable contracts or other agreements between you and TES.

8. Marketing

The personal information you provide to TES, as well as the personal information we have collected about you indirectly, may be used by TES for marketing purposes, i.e., to inform you about TES offerings or upcoming events. You have the opportunity to opt out of having your personal information used in this way. You may at any time choose not to receive marketing communications from us by doing one of the following: clicking the unsubscribe link included in e-mails you may receive; indicating so when we call you, or by contacting us directly at info@tes-es.com. You can unsubscribe from seeing posts on social media platforms via your individual settings.

Some of our offerings or events may be co-branded or sponsored by TES and third parties, such as suppliers, business partners and solution providers, that complement TES products or services. Offerings and events that are co-branded clearly indicate when such partnership exists. If you sign up for these offerings or events, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarise yourself with those third-party privacy policies to gain an understanding of the manner in which they will handle information about you.

9. Recruitment

In connection with a job application or inquiry, whether advertised on the TES website or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout TES in order to address your inquiry or consider you for employment purposes.

10. Protect the Rights and Property of TES and Others

We may also use or share your personal information to protect the rights or property of TES, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law, and when we believe that disclosure is necessary to protect our rights, or the rights of others, to comply with a judicial proceeding, court order, or legal process served on our website.

11. Children

Unless otherwise indicated, our website, products and services are not intended for use by children under the age of 16.

12. Retention

TES will retain your personal information for as long as is required to fulfil the purpose(s) for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal obligations, resolve disputes, or enforce our agreements).

Registration information will be retained for as long as needed to provide you with services.

If you wish to request that we no longer use registration information to provide you with services, contact us at info@tes-es.com

13. Cookies, Web Beacon and Other Technologies

As mentioned above, we collect information from your visits to our website to help us gather statistics about usage and effectiveness, personalise your experience, tailor our interactions with you, and improve our products and services. We do so through the use of various technologies, including scripts, tags, web pixels, web beacons, and “cookies”. For further information regarding Cookies please refer to our Cookie Policy.

14. Online Advertising

TES does not deliver third party online advertisements on our website but we may advertise our products and services on others’ websites. Please familiarise yourself with those website operators’ or network advertisers’ privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage.

15. Links to Third-Party Websites

To allow you to interact with other websites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our website. We may also provide you with general links to non-TES websites. Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third-party sites’ privacy policies before using the links or applications. TES is not responsible for the privacy practices or the content of those other websites.

16. Changes to this Privacy Statement

We may update this Privacy Statement from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on the Company website www.tes-es.com. By continuing to use our website after such revision takes effect we consider that you have read and understand the changes.

We encourage you to check back periodically for any changes or updates.

17. Roles and Responsibilities

The Company’s Chief Executive Officer has overall responsibility for the company policies and procedures.

18. Implementation of Privacy Statement

This Privacy Statement shall be deemed effective as of May 2021. No part of this Privacy Statement shall have retroactive effect and shall thus apply only to matters occurring on or after this date.